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If the answers below do not resolve
your query please contact us directly using the details supplied
on our contacts page
and we will be happy to help.
Q1. How long does it take
for my orders to be delivered?
Q2. What happens if wrong
goods are sent to me?
Q3. How do I know what
size skirt my daughter needs?
Q4. What do I do if I am not
satisfied with the quality of the item when received?
Q5. What if I ordered the
wrong size – can I change?
Q6.
I am looking for a jumper, but I don’t see the colour/quality
I need on your site.
Q7. How do I know that it
is safe to make payment by Cash/Cheque/Credit Card in advance?
Q1. How long does
it take for my orders to be delivered?
A. Once your order and payment is received, goods will
be normally be dispatched within 48 hours. Should items for any
reason not be in stock, you will be advised directly by email/fax/phone
or post as to when they will be available, and payment will not
be cashed until goods are sent.
Q2. What happens if
wrong goods are sent to me?
A. Contact us by email/fax/phone or post, and we will rectify
matters immediately and to your complete satisfaction.
Q3. How do I know
what size skirt my daughter needs
A. Go to our how
to measure section.
For skirt size we require waist size and hip measurement.
You may also contact us directly by email/fax/phone or post, and
it will be easy to ascertain the correct size with a few details.
Q4. What do I do if
I am not satisfied with the quality of the item when received?
A. Please contact us immediately, as it most important
to us that you, our customer, are completely happy with your purchase,
thus ensuring continued business with you. (See our “No-Quibble
Guarantee” ).
Q5. What if I ordered the wrong size –
can I change?
A. Yes, absolutely.
Simply return the item to us with labels intact, advising us of
the size you would rather have, and it will be dispatched to you
by return.
Q6. I am looking for a jumper, but
I don’t see the colour/quality I need on your site.
A. This may be an item which we don’t keep as regular
stock. Please contact us directly and we should be able to order
it for you.
Q7. How do I know
that it is safe to make payment by Cash/Cheque/credit Card in
advance?
A. We offer the following for your consideration on security-
Our on-line payments system will be through world pay., guaranteeing complete Security through SSL.
We have been established as Retailers in Newbridge for seven years, with two shops trading under our Children’s Fashion Name as “Kidstuff”. You are welcome to visit us at any time.
We are official suppliers of Uniforms for schools such as Newbridge College, Scoil Mhuire, Holy Family etc
We are members of the Newbridge Chamber of Commerce.
As Ireland’s first on-line School
Uniform Supplier, we plan to establish a large customer base spread
all over Ireland. This we can achieve only by offering high-quality
goods with first-class service. We will ensure that our customers
find buying on-line from us is an enjoyable and rewarding experience;
one to which they will be happy to return to again and again.
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